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Fiddleheads Shop & Service Testimonials
Product Feedback & Reviews
Education
Fiddleheads and owner Rhiannon Schmitt have won several business awards for customer service and business excellence.
Rhiannon continues to go over and beyond her customers' expectations and her personable and personalised attention to customers is appreciated by many.

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Fiddleheads Violin Shop Testimonials & Feedback: Bon Musica Shoulder Rest
"I have used the Bon Musica rest for several years now, and have found it to be very helpful in both performance and rehearsal settings.
I have found it especially helpful for public performances, due to the fact that I have found a typical shoulder rest can more easily slide out of position due to the various slick performance shirts and playing postures that I employ.
" After much research, Fiddleheads is the only place I have found that supplies replacement parts for the Bon Musica shoulder rest, which is hugely helpful! Thanks Fiddleheads!"
- Jeremy Penner, of "The Wailin' Jennys" and "Moody Penner and Swain"
I bought a Bon Musica shoulder rest [for my young daughter]. Since my daughter is a beginner the shoulder rest really helps her hold the violin correctly.
With the conventional shoulder rest she tended to point the violin to the front instead of to the side. Thank you!
- James, father of 4-year-old Cassandra, Toronto Ontario
Received [the Bon Musica shoulder rest] in super smart time, and is exactly what I needed to keep the instrument under my chin.
I am over 60 and just starting out to learn the violin, if I decide I am enjoying the experience and the instrument
I shall be returning to your web site and probably buying an instrument from you.
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Chris, Peru, Indiana
The [Bon Musica] shoulder rest arrived yesterday and I'm really really pleased with it. I particularly enjoyed the free violin cookie cutter, thank you very much, and I wouldn't hesitate to do business with you again.
Thank you all the way around,
as I said I'm really really happy with the purchase.
- Ian, Kanata Ontario
I just wanted to thank you for your helpful (fitting) advice and let you know that I LOVE my Bon Musica shoulder rest. I think I still have some minor adjustments to do but I'm really happy with it.
My viola teacher was trained by the 'you-should-never-need-a-shoulder-rest' method and she only uses a small sponge (although she admits her professor was a big jowly man who didn't need any kind of padding, his was 'built in'!)
Thankfully, my teacher believes that anything that makes playing more comfortable should be used by her students.
Thanks again!
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Nancy, Atlantic Canada
We received the [Bon Musica 15.5" viola] shoulder rest and [my daughter] really likes it. It fits well and she is vibrato-ing everything :)
- Yvette, Fairbanks, Alaska
I'm from Japan and a total beginner in violin. I visited Rhiannon in person. It was a Saturday but Rhiannon spent half the day with me!
Rhiannon looked at my shoulder shape and length of my neck, then adjusted the Bon Musica for me. It took her only 10 seconds to do that. It fits perfectly onto my shoulder. Even I can hold the violin comfortably without hand. It is also very easy to put on and take off.
- Hiroomi, Barriere BC
First of all, I wanted to thank you for your review of the “Bon Musica” shoulder rest and your so useful comments. This product seems to be exactly was I was looking for.
I’m an “amateur” violinist.
But I really enjoy learning this wonderful instrument. One of the problems I have to deal with is my difficulty to hold the violin. It always slides down and I have to use my left hand to replace it, especially when switching to upper positions. I know that the shoulder and chin should work [together to hold the violin], but all my efforts result in neck pain. Now, I’m almost 49 years old and it just gets worst.
Well, I must admit that I smiled reading the customer advice from Nancy, saying “her professor was a big jowly man who didn't need any kind of padding, his was 'built in'!"
- Caroline, Blainville Quebec
Thank you Rhiannon for your excellent service, I appreciate you sending the [Bon Musica] shoulder rest.
Many thanks, the shoulder rest arrived a week ago, I love it. It makes such a difference
holding the fiddle also posture is better with this shoulder rest.
I am 67 yrs old, never held a fiddle before but started lessons Oct 1st/09,
have an awesome teacher, we connect and I like the music.
Going to Tavistock - Southwestern Ontario Fiddle and Stepdance Competitions in July 1-2-3.
I may not win but it will be all about experience and watch out next year - I will be a winner!!!
Thanks so much again for your excellent service, I am looking for good rosin and may order again soon!!!!!
- Joan, Hanover Ontario

Shoulder Rest Adjustment
I’ve been playing a stringed instrument for about 18 months—first, a violin, and now a viola.
When I switched to viola about 6 months ago, I noticed headaches, shoulder, neck, and back pain, and even sometimes a dizzy feeling, particularly if I practised for longer than 15 or 20 minutes. The headaches were the worst—they kept me up at night, and pain-killers didn’t really help much. It got so that I was afraid to practise.
I changed my shoulder rest from a Kun to a Bon Musica, and that helped a bit, but I still had the pain if I practiced too frequently. (And believe me, 20 minutes every couple of days is not enough practice time when you’re as bad a player as I am!) I tried to adjust the Bon Musica, but honestly, I didn’t know what I was doing. Nothing seemed to help.
Then I asked Rhiannon if she could suggest what I might do, and she took a look at my shoulder rest. In about 15 or 20 minutes, she had it adjusted to fit me properly, and had reviewed with me the proper holds for both the instrument and the bow arm.
Turns out I wasn’t doing anything terribly wrong—the shoulder rest was just not set up right for me. The Bon Musica has many adjustment points, so it’s very flexible. When Rhiannon was done with it, it was very different from its original configuration. She also gave me some tips on rest positions and other ergonomic factors about my particular instrument.
Now I can play my viola for longer periods more often, and I don’t have to worry about headaches, dizziness, or horribly sore muscles. What a relief! Thanks, Rhiannon! Except now I have fewer excuses for not practising....
Written three weeks later:
I played 5 concerts in three days with the String Orchestra last weekend, pain free.
Thank you again for helping me with my Bon Musica shoulder rest. It's amazing how much it's helped--I didn't expect to feel this good.
- Rosalynn Mac Gregor, Salmon Arm, BC

The shoulder rest is working very well. That, in combination with a new understanding [from Rhiannon's meeting with me] of how to hold my left hand to support the neck, have lead to a significant increase in confidence in my playing.
My neck strain is going away.
- Dan, Kelowna, BC
Thank you for the email. I hope the Bon Musica will be a successful tool for my daughter. She is having such a time finding a shoulder rest that is comfortable, with correct position for her violin.
- Rebecca, Steamboat Springs, CO
I received my rest last week and it is all that I hoped it would be.
I am a new student and was having trouble with gripping with the left hand. This rest has helped. Thanks.
- Dave, Pittsburgh, PA

Thank you for the email. It seems that this shoulder rest is going to work out. I am so glad of that. My daughter and her instructor were able to adjust it to work for her.
Thank you again for your interest and help.
- Rebecca, Steamboat Springs, CO
Hi Rhiannon, On Wednesday I received the Bon Musica shoulder rest that I ordered on Monday. Thank you for your prompt service! I found the [Bon Musica adjustment] information on your website very helpful.
- Marie, Surrey, BC
Thanks, I received my package today. I think I am going to do well with the Bon Musica shoulder rest. I borrowed one from my instructor during my course and it's amazing that it really helps with my vibrato - I guess because my violin feels more secure and it allows me to have a freer left arm.
- Felicity, Lindsay, ON
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